About Key City Appliance Repair
We started with a single tool truck and a promise: honest diagnostics, fair pricing, and repairs built to last. Today, we are Taylor County's most trusted appliance team.
Built on West Texas Handshakes & Master Craftsmanship
Key City Appliance Repair was established with a simple goal: provide Abilene homeowners with an appliance repair service that shows up on time, explains problems honestly without technical jargon, and never charges for unnecessary parts.
Having lived in the Big Country for decades, our technicians understand the unique challenges facing home appliances in our region: high summer temperatures that burn out refrigerator compressor relays, and the intense calcium mineral content of West Texas water that destroys dishwasher pumps and washer fill valves.
Meet Your Master Technicians
Every technician on our staff is background-checked, drug-tested, and factory-trained on both domestic and European luxury appliance brands.
Mark Donaldson
Master Technician & Co-Founder
Sarah Thornton
Lead Diagnostics & Refrigeration SpecialistTyler Smith
Senior Field Repair TechnicianProud Supporters of Dyess Air Force Base & Local First Responders
Abilene is a military town, and we are proud to stand behind the 7th Bomb Wing and 317th Airlift Wing at Dyess AFB. We provide an automatic 10% discount on all completed repairs for active military members, veterans, and local first responders. Just let your technician know during dispatch!
Ready to Experience the Key City Difference?
Schedule your same-day diagnostic service today. $0 diagnostic fee when you approve repair.